Apomatix Subprocessors

Third-Party Subprocessors

Third Party Service Data Received Location Privacy Policy Purpose
SendGrid Email address, Full name US (Privacy Shield) https://sendgrid.com/policies/privacy/ Email Service provider
RestPack Non Personal data risk stats / analytics for the user. US(Privacy Shield) https://restpack.io/restpack/privacy PDF reports
Scanii Files that are attached by the user virus scanned. EU Data centre https://docs.scanii.com/privacy-policy.html https://docs.scanii.com/privacy-shield-policy.html Virus scanning
Zero Bounce Email address US(Privacy Shield) https://www.zerobounce.net/privacy-policy.html Email Checking
Help Scout (not directly connected to the app) Email address and name if they send us a query US(Privacy Shield) https://www.helpscout.com/company/legal/dpa/
Google Analytics Usage data, IP anonymised US (Privacy Shield) https://policies.google.com/privacy?hl=en Usage Tracking
Google Tag Manager Usage data, IP anonymised US (Privacy Shield) https://policies.google.com/privacy?hl=en Usage Tracking
Crazy Egg (Only used on register page) Usage data, IP anonymised, All personal data masked. US (Privacy Shield) https://www.crazyegg.com/privacy https://help.crazyegg.com/article/165-crazy-eggs-gdpr-readiness Usage Tracking
Microsoft Azure Hosts the Apomatix platform see below EU(France) & UK https://docs.microsoft.com/en-gb/microsoft-365/compliance/offering-iso-27001
Hosting

Azure info

We host the platform on Azure. We use a segregated SQL database pool for live instances. Each instance created for a company has its own database created. These databases are backed up and can be restored to a previous state 7 days previous. Encryption in rest is used on the databases and only key personnel has access to the databases. These databases have a firewall in place which only allows Azure or key locations to access the database servers.

We use monitoring and logging on the applications on Azure.

Microsoft Azure has many security certificates including ISO 27001 https://docs.microsoft.com/en-gb/microsoft-365/compliance/offering-iso-27001

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